Our Commitment to Accessibility
Drop LLC is committed to ensuring that our AI-powered video shopping platform is accessible to all users, including individuals with disabilities. We strive to provide an inclusive experience that enables everyone to discover and enjoy beauty and fashion content regardless of their abilities.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and follow Apple's Human Interface Guidelines for iOS accessibility. Our accessibility efforts focus on making our app usable by individuals with various disabilities, including but not limited to:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments (deafness, hearing loss)
- Motor impairments (limited fine motor control, mobility limitations)
- Cognitive disabilities (learning disabilities, attention disorders)
Current Accessibility Features
Visual Accessibility
- VoiceOver Support: Our app is compatible with Apple's VoiceOver screen reader for interface navigation
- Dynamic Type: Support for iOS Dynamic Type, allowing users to adjust text size throughout the app
- High Contrast: Compatibility with iOS high contrast settings for users with visual impairments
- Color Independence: Interface elements do not rely solely on color to convey information
- Video Content: AI-generated videos are primarily visual experiences showcasing beauty and fashion products
Audio Accessibility
- Background Music: Our AI-generated videos feature background music from licensed providers
- No Spoken Content: Videos do not contain dialogue or spoken narration that would require captions
- Visual-Primary Content: Content is designed to be understood primarily through visual elements
- Audio Controls: Users can mute or adjust audio levels through device controls
- Hearing Aid Compatibility: Our app is designed to work with hearing aids and assistive listening devices
Motor Accessibility
- Touch Targets: Interactive elements meet minimum size requirements for easy tapping
- Simple Gestures: App relies primarily on basic tap and swipe gestures
- Switch Control: Support for iOS Switch Control for users with mobility impairments
- Alternative Input: Compatible with assistive touch devices and adaptive hardware
Cognitive Accessibility
- Clear Navigation: Consistent, intuitive navigation structure throughout the app
- Simple Language: Content and interface text written in clear, straightforward language
- Predictable Layout: Consistent placement of interface elements across screens
- Focus Management: Logical focus order for keyboard and assistive technology users
Ongoing Improvements
We continuously work to improve the accessibility of our platform through:
- Regular accessibility audits and testing with assistive technologies
- User feedback incorporation from individuals with disabilities
- Staff training on accessibility best practices
- Updates to align with evolving accessibility standards and guidelines
- AI content generation improvements to enhance description accuracy
Known Limitations
While we strive for full accessibility, we acknowledge current limitations:
- AI-generated videos do not include audio descriptions or alternative text for visual content
- Video content is primarily visual and may not be fully accessible to users with visual impairments
- Certain gesture-based interactions may require alternative input methods
- Video content accessibility features are dependent on our AI technology capabilities
We are actively working to address these limitations in future updates.
Accessibility Testing
Our accessibility practices include:
- Testing with VoiceOver, Voice Control, and other iOS assistive technologies
- Keyboard navigation testing
- Color contrast verification
- Text scaling and readability assessments
- User testing with individuals who use assistive technologies
Third-Party Content
Our platform includes links to brand websites and third-party content. While we encourage our brand partners to maintain accessible websites, we cannot guarantee the accessibility of external content. We recommend users contact brands directly regarding accessibility concerns with their websites.
Feedback and Support
We welcome feedback about the accessibility of our app and are committed to addressing accessibility barriers. If you encounter accessibility issues or have suggestions for improvement, please contact us:
Email: legal@shopwithdrop.com
Subject Line: "Accessibility Feedback"
Phone: Available upon request for users who prefer voice communication
When reporting accessibility issues, please include:
- Description of the issue encountered
- Device and iOS version information
- Assistive technology being used (if applicable)
- Steps to reproduce the issue
Response Time
We aim to respond to accessibility feedback within 5 business days and will work to address reported issues in a timely manner based on severity and technical feasibility.
Assistance
If you need assistance using our app due to accessibility barriers, please contact us using the information above. We are committed to providing alternative ways to access our content and services when possible.
Updates to This Statement
We will update this Accessibility Statement as we make improvements to our platform and as accessibility standards evolve. Updates will be posted with a revised "Last updated" date.
Legal Compliance
This accessibility statement reflects our good faith efforts to comply with applicable accessibility laws and standards, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Various state accessibility requirements
Contact Information
For accessibility-related questions, concerns, or to request this document in an alternative format:
Email: legal@shopwithdrop.com
Address: Drop LLC, 14205 N Mopac Expy Ste 570, Austin, TX 78728, USA
We are committed to making beauty and fashion discovery accessible to everyone and appreciate your patience as we continue to improve our platform's accessibility.
